Search
Case Management Intermediate
-
Mission
Case Management Intermediate
5 Modules
5 Challenges
5 hrs 15 mins
-
Continue learning about Case Management using Pega Platform™.
Data and Integration Intermediate
-
Mission
Data and Integration Intermediate
6 Modules
7 Challenges
5 hrs 55 mins
-
Continue learning about data and integration using Pega Platform™.
Pega Customer Service Case Management Edition
-
Mission
Pega Customer Service Case Management Edition
2 Modules
3 Challenges
1 hr 30 mins
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Senior System Architect
-
Mission
Senior System Architect
3 Missions
11 Modules
11 Challenges
1 day 8 hrs 55 mins
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Adding an external data source to a data type
-
Module
Adding an external data source to a data type
2 Topics
30 mins
-
Configure data types based on external data models to simplify integration with external systems.
Extending Service-Level Agreement configurations
-
Module
Extending Service-Level Agreement configurations
2 Topics
30 mins
-
In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...
Creating Customer Service data sources
-
Module
Creating Customer Service data sources
1 Topic
10 mins
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Decision tables and trees
-
Module
Decision tables and trees
4 Topics
35 mins
-
Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Defining a reporting strategy
-
Module
Defining a reporting strategy
4 Topics
1 hr 55 mins
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Deployment Manager
-
Module
Deployment Manager
4 Topics
38 mins
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...