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Data and Integration Essentials

  • Mission

    Data and Integration Essentials

    7 Modules

    6 Challenges

    6 hrs 30 mins

    Visible to: All users
  • Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

Pega Express Delivery

  • Mission

    Pega Express Delivery

    8 Modules

    8 hrs 45 mins

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

System Architect

Creating Customer Service data sources

  • Module

    Creating Customer Service data sources

    1 Topic

    10 mins

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Integrating external data

  • Module

    Integrating external data

    2 Topics

    20 mins

    Pega Customer Service 8.8 Visible to: All users
  • In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Configuring a data source

Configuring business conditions

Integrating external customer service data

Running Pega Customer Decision Hub setup wizard

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