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Defining a customer Microjourney
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Modul
Defining a customer Microjourney
Archived
5 Themen
50 Min.
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Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...
Pega Express sales to delivery
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Modul
Pega Express sales to delivery
Archived
4 Themen
35 Min.
Pega Customer Decision Hub 8.7 -
The Pega Express approach assists you in solution framing during the Discover phase of a project, and provides guidance for the transition from the...