Search
Managing application access
-
Challenge
Managing application access
1 Aufgabe
5 Min.
-
GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...
Applying advanced automation techniques and best practices
-
Challenge
Applying advanced automation techniques and best practices
5 Aufgaben
35 Min.
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Auditing changes to the value of fields
-
Challenge
Auditing changes to the value of fields
1 Aufgabe
5 Min.
-
HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...
Creating users and roles
-
Challenge
Creating users and roles
4 Aufgaben
10 Min.
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Setting UseKeys and implementing ASO
-
Challenge
Setting UseKeys and implementing ASO
5 Aufgaben
45 Min.
-
Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring intelligent routing
-
Challenge
Configuring intelligent routing
2 Aufgaben
10 Min.
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring organization structure
-
Challenge
Configuring organization structure
6 Aufgaben
15 Min.
-
For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
-
Challenge
Configuring Pega Robot Manager
4 Aufgaben
30 Min.
-
MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Configuring the Email Manager portal
-
Challenge
Configuring the Email Manager portal
3 Aufgaben
15 Min.
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating Windows form and procedure automations
-
Challenge
Creating Windows form and procedure automations
9 Aufgaben
45 Min.
-
The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...