Search
Adding and configuring adapters
-
Challenge
Adding and configuring adapters
2 Aufgaben
15 Min.
-
With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding framework components to a solution
-
Challenge
Adding framework components to a solution
8 Aufgaben
45 Min.
-
The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Managing application access
-
Challenge
Managing application access
1 Aufgabe
5 Min.
-
GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...
Applying advanced automation techniques and best practices
-
Challenge
Applying advanced automation techniques and best practices
5 Aufgaben
35 Min.
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Auditing changes to the value of fields
-
Challenge
Auditing changes to the value of fields
1 Aufgabe
5 Min.
-
HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...
Creating users and roles
-
Challenge
Creating users and roles
4 Aufgaben
10 Min.
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Setting UseKeys and implementing ASO
-
Challenge
Setting UseKeys and implementing ASO
5 Aufgaben
45 Min.
-
Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring a coaching tip
-
Challenge
Configuring a coaching tip
2 Aufgaben
15 Min.
-
You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...
Configuring a common phrase
-
Challenge
Configuring a common phrase
2 Aufgaben
15 Min.
-
Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...
Configuring organization structure
-
Challenge
Configuring organization structure
6 Aufgaben
15 Min.
-
For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...