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Business Architect

Pega Customer Decision Hub Foundation

Pega Process AI Essentials

Pega Robotic Process Automation Overview

  • Mission

    Pega Robotic Process Automation Overview

    1 Modul

    1 Std. 15 Min.

    Visible to: All users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

Application deployment for Business Architects

Assigning and completing work for Business Architects

Authenticating customers using Digital Messaging

  • Modul

    Authenticating customers using Digital Messaging

    2 Themen

    20 Min.

    Visible to: All users
  • Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...

Building a Data Model for Business Architects

Case Life Cycle design for Business Architects

Configuring chat queues and routing

  • Modul

    Configuring chat queues and routing

    5 Themen

    40 Min.

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

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