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Pega GenAI in Pega Sales Automation
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Modul
Pega GenAI in Pega Sales Automation
2 Themen
20 Min.
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Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...
Pega Knowledge authoring
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Modul
Pega Knowledge authoring
3 Themen
30 Min.
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This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...
Pega positioning for Business Architects
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Modul
Pega positioning for Business Architects
7 Themen
1 Std. 40 Min.
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega Support
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Modul
Pega Support
2 Themen
25 Min.
Pega Cloud for Government -
Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...
Pega UX solution advantages
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Modul
Pega UX solution advantages
7 Themen
1 Std. 30 Min.
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
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Modul
Pega UX solutions
4 Themen
1 Std.
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega Voice AI introduction
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Modul
Pega Voice AI introduction
2 Themen
25 Min.
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Adding dynamic functionality to a button
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Challenge
Adding dynamic functionality to a button
2 Aufgaben
10 Min.
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Adding fields to Views
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Challenge
Adding fields to Views
4 Aufgaben
20 Min.
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Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...
Configuring a dashboard
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Challenge
Configuring a dashboard
2 Aufgaben
30 Min.
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...