Search
Pega Low-Code App Factory introduction
-
Modul
Pega Low-Code App Factory introduction
2 Themen
22 Min.
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega Platform applications
-
Modul
Pega Platform applications
4 Themen
30 Min.
-
Design and build a Pega application to address real-life business needs using a low-code Pega Platform™ tool, such as Pega Platform: Community Edition...
Pega tools that support Scrum for Business Architects
-
Modul
Pega tools that support Scrum for Business Architects
6 Themen
1 Std. 45 Min.
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Pega UX solution advantages
-
Modul
Pega UX solution advantages
7 Themen
1 Std. 30 Min.
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Modul
Pega UX solutions
4 Themen
1 Std.
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Preparing Customer Decision Hub for development
-
Modul
Preparing Customer Decision Hub for development
3 Themen
40 Min.
-
Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Routing Assignments to users
-
Modul
Routing Assignments to users
1 Thema
25 Min.
-
Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Routing email based on content
-
Modul
Routing email based on content
3 Themen
25 Min.
-
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Sending emails during Case processing
-
Modul
Sending emails during Case processing
1 Thema
15 Min.
-
Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Setting chat and messaging behavior
-
Modul
Setting chat and messaging behavior
4 Themen
35 Min.
-
Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...