Search
Modular Enterprise Reuse Foundation
-
Mission
Modular Enterprise Reuse Foundation
4 Module
2 Std. 25 Min.
-
This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Pega Email Bot Foundation
-
Mission
Pega Email Bot Foundation
4 Module
5 Challenges
4 Std. 25 Min.
-
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Debugging application errors
-
Modul
Debugging application errors
3 Themen
40 Min.
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Automating actions when a property value changes
-
Modul
Automating actions when a property value changes
1 Thema
15 Min.
-
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Creating and managing teams of users
-
Modul
Creating and managing teams of users
1 Thema
15 Min.
-
Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Dev Studio overview
-
Modul
Dev Studio overview
1 Thema
15 Min.
-
With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Email bot cases and responses
-
Modul
Email bot cases and responses
2 Themen
25 Min.
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
-
Modul
Email Manager portal
6 Themen
55 Min.
-
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Intelligent routing
-
Modul
Intelligent routing
4 Themen
1 Std.
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Pega Email Bot configuration
-
Modul
Pega Email Bot configuration
3 Themen
45 Min.
Pega Platform 8.8 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...