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Case Management Intermediate

Extending service-level agreement configurations

Approving cases with an authority matrix

  • Modul

    Approving cases with an authority matrix

    2 Themen

    25 Min.

    Pega Platform 8.2 Für alle Benutzer sichtbar
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Mobile apps for Pega applications

Configuring cascading approvals with an authority matrix

Decision tables and trees

Duplicate and temporary cases

  • Modul

    Duplicate and temporary cases

    4 Themen

    30 Min.

    Pega Platform Für alle Benutzer sichtbar
  • Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Flow action processing

Managing concurrent case access

Offline processing for mobile apps

  • Modul

    Offline processing for mobile apps

    7 Themen

    1 Std. 20 Min.

    Pega Platform 8.2 Für alle Benutzer sichtbar
  • Pega PlatformTM provides the support for offline processing in mobile apps. Offline-enabled mobile apps allow users to create cases and work on...

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