Search
Automating workflow decisions
-
MĂłdulo
Automating workflow decisions
1 Tema
15Â minutos
-
Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation shapes in the Case Life Cycle
-
MĂłdulo
Automation shapes in the Case Life Cycle
1 Tema
20Â minutos
-
Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Inviting users to an application
-
MĂłdulo
Inviting users to an application
1 Tema
10Â minutos
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
User guidance
-
MĂłdulo
User guidance
2 Temas
15Â minutos
-
Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.
Building a Data Model for Business Architects
-
MĂłdulo
Building a Data Model for Business Architects
6 Temas
1 h 35Â minutos
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.  Â
Learn how Pega applications...
Building the customer analytical data model
-
MĂłdulo
Building the customer analytical data model
9 Temas
1 h 55Â minutos
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
MĂłdulo
Building the Customer Insights Cache
9 Temas
1 h 45Â minutos
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Evaluating application data with Insights for Business Architects
-
MĂłdulo
Evaluating application data with Insights for Business Architects
1 Tema
20Â minutos
-
As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Managing application access for Business Architects
-
MĂłdulo
Managing application access for Business Architects
2 Temas
30Â minutos
-
User management is fundamental to the successful implementation of a Pega Platform™ application.  Â
As a Pega Business Architect, in order to...
Customizing the user interface for Business Architects
-
MĂłdulo
Customizing the user interface for Business Architects
3 Temas
30Â minutos
-
As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...