Search
Designing an approval Process
-
Módulo
Designing an approval Process
1 Tema
15 minutos
-
To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Designing UI for multiple devices
-
Módulo
Designing UI for multiple devices
3 Temas
30 minutos
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
DevOps
-
Módulo
DevOps
5 Temas
50 minutos
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Escalating late work
-
Módulo
Escalating late work
1 Tema
10 minutos
-
Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Generating test coverage reports
-
Módulo
Generating test coverage reports
4 Temas
25 minutos
All Products -
This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...
Guiding a customer service agent with dialogs
-
Módulo
Guiding a customer service agent with dialogs
2 Temas
15 minutos
-
Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.
Identifying duplicate Cases
-
Módulo
Identifying duplicate Cases
1 Tema
10 minutos
-
Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Implementing and deploying Pega Care Management
-
Módulo
Implementing and deploying Pega Care Management
6 Temas
55 minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Inviting users to an application
-
Módulo
Inviting users to an application
1 Tema
10 minutos
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Low-code defined
-
Módulo
Low-code defined
5 Temas
50 minutos
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...