As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...

As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...

The mayor of MyTown asks you, the town project manager, to enable residents who report problems online to enter contact information and list any...

GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request Case Type that uses a custom Condition to skip...