Search
Service requests
-
Módulo
Service requests
9 Temas
50 minutos
-
This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Configuring Case locking
-
Reto
Configuring Case locking
1 Tarea
10 minutos
-
At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring Flow Action post-processing
-
Reto
Configuring Flow Action post-processing
2 Tareas
20 minutos
-
Currently, the Candidate Case Type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the Case at the...
Configuring parallel processing
-
Reto
Configuring parallel processing
4 Tareas
20 minutos
-
At TGB, candidates for an open position are interviewed by multiple team members. The existing interview Process in the HRApps application only allows...
Creating a new service request
-
Reto
Creating a new service request
4 Tareas
10 minutos
-
U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Overriding Case Urgency
-
Reto
Overriding Case Urgency
1 Tarea
10 minutos
-
Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
Running Pega Customer Decision Hub setup wizard
-
Reto
Running Pega Customer Decision Hub setup wizard
4 Tareas
45 minutos
-
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Updating Assignment routing
-
Reto
Updating Assignment routing
2 Tareas
20 minutos
-
The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...
Senior System Architect
-
Instructor Led Training
Senior System Architect
10 days
Pega Platform 8.8 -
Prepare for the Certified Pega Senior System Architect (CPSSA) exam by learning how to improve Pega Platform™ implementation skills.
Explore how to...