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Configuring a form View
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Reto
Configuring a form View
2 Tareas
10 minutos
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After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...
Setting a visibility condition for form content
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Reto
Setting a visibility condition for form content
1 Tarea
5 minutos
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The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...
Configuring a coaching tip
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Reto
Configuring a coaching tip
2 Tareas
15 minutos
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You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...
Configuring a common phrase
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Reto
Configuring a common phrase
2 Tareas
15 minutos
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Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...
Configuring conditional visibility in Constellation Views
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Reto
Configuring conditional visibility in Constellation Views
3 Tareas
30 minutos
Pega Platform '23 -
Work on the Tell Us More application from Sweet Life Inc. continues. In this challenge, you are tasked with configuring the View associated with the C...
Configuring customer verification
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Reto
Configuring customer verification
3 Tareas
15 minutos
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The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...
Creating data relationships in Views
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Reto
Creating data relationships in Views
4 Tareas
10 minutos
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The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...
Creating a Pega Web Mashup
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Reto
Creating a Pega Web Mashup
4 Tareas
15 minutos
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GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...
Creating field groups in Constellation Views
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Reto
Creating field groups in Constellation Views
6 Tareas
35 minutos
Pega Platform '23 -
Important aspects of the UI configuration for the Tell Us More application from Sweet Life Inc. are field groups and the Search and select pattern for...
Creating partial Views with Constellation
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Reto
Creating partial Views with Constellation
4 Tareas
45 minutos
Pega Platform '23 -
As a Case progresses toward resolution, users often need to review information that was previously entered or referenced earlier in the Case Life...