Search
Pega Knowledge authoring
-
Módulo
Pega Knowledge authoring
3 Temas
30 minutos
-
This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...
Pega Knowledge Buddy overview
-
Módulo
Pega Knowledge Buddy overview
3 Temas
25 minutos
Pega Knowledge Buddy '24.1 -
Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...
Pega Platform applications
-
Módulo
Pega Platform applications
4 Temas
30 minutos
-
Design and build a Pega application to address real-life business needs using a low-code Pega Platform™ tool, such as Pega Platform: Community Edition...
Pega positioning for Business Architects
-
Módulo
Pega positioning for Business Architects
7 Temas
1 h 40 minutos
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
-
Módulo
Pega tools that support Scrum for Business Architects
6 Temas
1 h 45 minutos
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Pega UX solution advantages
-
Módulo
Pega UX solution advantages
7 Temas
1 h 30 minutos
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Módulo
Pega UX solutions
4 Temas
1 h
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega Voice AI introduction
-
Módulo
Pega Voice AI introduction
2 Temas
25 minutos
-
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Routing Assignments to users
-
Módulo
Routing Assignments to users
1 Tema
25 minutos
-
Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Sending emails during Case processing
-
Módulo
Sending emails during Case processing
1 Tema
15 minutos
-
Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...