Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.

In some cases, a data reference is insufficient for your business need. Pega Platform™ provides Data Transforms to copy selected data from one source...

Configure Data Transforms in Dev Studio to initialize or manipulate data for ease of application development and maintenance.

Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.

Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...

Automate decision-making to reduce processing time and ensure consistency between Cases.

Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...