Search
Business Agility in 1:1 Customer Engagement
-
Misión
Business Agility in 1:1 Customer Engagement
5 Módulos
3 Retos
3 horas 50 minutos
-
This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
-
Misión
Cross-Sell on the Web
7 Módulos
8 Retos
6 horas 30 minutos
-
Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
-
Misión
Cross-Sell on the Web Extended
1 Misión
6 Módulos
8 Retos
13 horas 20 minutos
-
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Deployment Manager for 1:1 Customer Engagement
-
Misión
Deployment Manager for 1:1 Customer Engagement
5 Módulos
5 Retos
4 horas 35 minutos
-
Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
Pega Customer Decision Hub Foundation
-
Misión
Pega Customer Decision Hub Foundation
5 Módulos
5 Retos
4 horas
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
DevOps
-
Módulo
DevOps
5 Temas
50 minutos
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Presenting suggestions for agents
-
Módulo
Presenting suggestions for agents
4 Temas
35 minutos
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Importing customer data from a CSV
-
Reto
Importing customer data from a CSV
2 Tareas
10 minutos
-
U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Setting up data ingestion
-
Reto
Setting up data ingestion
7 Tareas
40 minutos
-
The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Setting up integration to store data into Pega using realtime REST JSON
-
Reto
Setting up integration to store data into Pega using realtime REST JSON
8 Tareas
1 h
Pega Customer Decision Hub 8.7 -
MyOrg has decided to partner with Pega to better support their ability to sell their software by introducing a new integration component that will...