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Configuring cascading approvals with an authority matrix
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Reto
Configuring cascading approvals with an authority matrix
2 Tareas
10 minutos
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GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Configuring case locking
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Reto
Configuring case locking
1 Tarea
10 minutos
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At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring flow action pre- and post-processing
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Reto
Configuring flow action pre- and post-processing
2 Tareas
20 minutos
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Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...
Configuring parallel processing
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Reto
Configuring parallel processing
4 Tareas
20 minutos
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At TGB, candidates for an open position are interviewed by multiple team members. The existing interview process in the HRApps application only allows...
Creating a case from an email
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Reto
Creating a case from an email
4 Tareas
20 minutos
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a new service request
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Reto
Creating a new service request
6 Tareas
10 minutos
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U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Creating a robotic test solution for Citrix
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Reto
Creating a robotic test solution for Citrix
6 Tareas
30 minutos
Pega Robotic Automation 19.1 -
The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...
Creating reports that combine data from multiple classes
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Reto
Creating reports that combine data from multiple classes
2 Tareas
30 minutos
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate cases...
Dismissing a Citrix logon window
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Reto
Dismissing a Citrix logon window
4 Tareas
20 minutos
Pega Robotic Automation 19.1 -
As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...
Overriding case urgency
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Reto
Overriding case urgency
1 Tarea
10 minutos
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Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...