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Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Défis
5 heures 15 mins
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Continue learning about case management using Pega Platform™.
Note: The example applications and challenge applications in this mission are built on...
Updating assignment routing
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Défi
Updating assignment routing
2 Tâches
20 mins
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The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a case type to perform...
Overriding case urgency
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Défi
Overriding case urgency
1 Tâche
10 mins
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Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren
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Défi
Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren
2 Tâches
10 mins
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GoGoRoad-Stakeholder möchten Gebietsleitern gestatten, mit zunehmendem Servicewachstum neue Lieferanten als Dienstanbieter hinzuzufügen. Handelt es...
Configuring parallel processing
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Défi
Configuring parallel processing
4 Tâches
20 mins
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At TGB, candidates for an open position are interviewed by multiple team members. The existing interview process in the HRApps application only allows...
Configuring case locking
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Défi
Configuring case locking
1 Tâche
10 mins
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At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring flow action post-processing
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Défi
Configuring flow action post-processing
2 Tâches
20 mins
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Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...
Creating a new service request
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Défi
Creating a new service request
6 Tâches
10 mins
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U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Deploying a mobile app for Pega Platform
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Défi
Deploying a mobile app for Pega Platform
2 Tâches
30 mins
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The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...