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Approving work
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Défi
Approving work
1 Tâche
5 mins
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The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...
Assessing application performance
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Défi
Assessing application performance
2 Tâches
10 mins
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The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
Assigning Primary Fields, Case tabs, and more in Constellation
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Défi
Assigning Primary Fields, Case tabs, and more in Constellation
6 Tâches
45 mins
Pega Platform '23 -
Stakeholders at Sweet Life are extremely interested in how a Pega application built on the Constellation UI can make Case processing easier for Case...
Auditing changes to the value of fields
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Défi
Auditing changes to the value of fields
1 Tâche
5 mins
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HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...
Manipulating application data for BAs
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Défi
Manipulating application data for BAs
2 Tâches
20 mins
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In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...
Designing a Case Life Cycle for BAs
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Défi
Designing a Case Life Cycle for BAs
8 Tâches
40 mins
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GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...
Validating data against business logic for BAs
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Défi
Validating data against business logic for BAs
1 Tâche
10 mins
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With GoGoRoad, customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card...
Creating a data object for BAs
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Défi
Creating a data object for BAs
4 Tâches
30 mins
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One of the most important elements of a Pega application is the Data Model. After Directly Capturing Objectives (DCO) sessions with several GoGoRoad...
Creating Insights for BAs
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Défi
Creating Insights for BAs
2 Tâches
25 mins
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GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Creating Personas and Channels for BAs
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Défi
Creating Personas and Channels for BAs
4 Tâches
20 mins
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GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across service...