Search
Validating data against business logic
-
Module
Validating data against business logic
1 Rubrique
15 mins
-
Validate user data against business logic to avoid invalid data within applications.
Validating data in Dev Studio
-
Module
Validating data in Dev Studio
1 Rubrique
20 mins
-
Extend the configuration of Validate Rules in Dev Studio by applying edit Validate Rules to test data formats, qualifying Validation logic, and using...
Viewing data in memory
-
Module
Viewing data in memory
3 Rubriques
20 mins
-
Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...
Voice AI components
-
Module
Voice AI components
2 Rubriques
15 mins
-
Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...
Working with Voice AI models
-
Module
Working with Voice AI models
2 Rubriques
15 mins
Pega Customer Service 8.8 -
You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...
Adding an external data source to a data type
-
Défi
Adding an external data source to a data type
6 Tâches
30 mins
-
Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
Adding data records to a data object
-
Défi
Adding data records to a data object
3 Tâches
10 mins
-
When submitting a service request through the MyTown311 application, residents enter information about the issue. The mayor and the services...
Adding dynamic functionality to a button
-
Défi
Adding dynamic functionality to a button
2 Tâches
10 mins
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Adding fields to Views
-
Défi
Adding fields to Views
4 Tâches
20 mins
-
Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...
Configuring a Case suggestion
-
Défi
Configuring a Case suggestion
5 Tâches
15 mins
-
Customers of U+ Bank initiate a chat session with a live CSR and request to change their home address. The expected outcome is that Messaging AI...