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Application Development Intermediate

Data Scientist

Email Bots for Pega Customer Service

Modular Enterprise Reuse Foundation

  • ミッション

    Modular Enterprise Reuse Foundation

    4 モジュール

    2 時間 25 分

    Visible to: All users
  • This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

Pega Email Bot Foundation

Creating a Rule

Creating a case from email

Customer Decision Hub predictions

Defining prediction patterns

  • モジュール

    Defining prediction patterns

    2 トピック

    20 分

    Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

Email bot cases and responses

  • モジュール

    Email bot cases and responses

    2 トピック

    25 分

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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