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Rule resolution
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モジュール
Rule resolution
5 トピック
1時間
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Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...
Service requests
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モジュール
Service requests
9 トピック
50 分
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This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Tools for debugging Constellation applications
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モジュール
Tools for debugging Constellation applications
2 トピック
35 分
Pega Platform '23 -
Examine the tools that are available to assist in debugging Constellation applications.
Training the email bot
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モジュール
Training the email bot
2 トピック
20 分
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Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
Automating actions when a property value changes
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チャレンジ
Automating actions when a property value changes
2 タスク
15 分
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The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
Blending Traditional UI and Constellation
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チャレンジ
Blending Traditional UI and Constellation
5 タスク
30 分
Pega Platform '23 -
The Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...
Circumstancing Rules on a single variable
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チャレンジ
Circumstancing Rules on a single variable
2 タスク
30 分
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TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
Circumstancing Rules on multiple variables
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チャレンジ
Circumstancing Rules on multiple variables
3 タスク
30 分
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As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Configuring Case locking
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チャレンジ
Configuring Case locking
1 タスク
10 分
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At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring Flow Action post-processing
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チャレンジ
Configuring Flow Action post-processing
2 タスク
20 分
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Currently, the Candidate Case Type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the Case at the...