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Application essentials
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モジュール
Application essentials
4 トピック
40 分
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Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
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Application migration
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モジュール
Application migration
3 トピック
30 分
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An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application Rulesets
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モジュール
Application Rulesets
3 トピック
35 分
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Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
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モジュール
Application versioning
1 トピック
15 分
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Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Applying NLP for Case classification
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モジュール
Applying NLP for Case classification
1 トピック
10 分
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Approvals and SLAs
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モジュール
Approvals and SLAs
3 トピック
35 分
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Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Assigning and completing work for Business Architects
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モジュール
Assigning and completing work for Business Architects
4 トピック
1時間
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As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...
Authenticating customers using Digital Messaging
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モジュール
Authenticating customers using Digital Messaging
2 トピック
20 分
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Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Automating workflow decisions
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モジュール
Automating workflow decisions
1 トピック
15 分
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Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation shapes in the Case Life Cycle
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モジュール
Automation shapes in the Case Life Cycle
1 トピック
20 分
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Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...