Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...

GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.

Use the Localization wizard to localize the New vendor...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...

The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...

Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...