Search
Decision tables and trees
-
モジュール
Decision tables and trees
4 トピック
35 分
-
Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Dev Studio overview
-
モジュール
Dev Studio overview
1 トピック
15 分
-
With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Digital messaging
-
モジュール
Digital messaging
3 トピック
25 分
-
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Identifying duplicate Cases
-
モジュール
Identifying duplicate Cases
1 トピック
10 分
-
Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
-
モジュール
Sending emails during Case processing
1 トピック
15 分
-
Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Escalating late work
-
モジュール
Escalating late work
1 トピック
10 分
-
Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Flow Action processing
-
モジュール
Flow Action processing
2 トピック
20 分
-
In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...
Managing concurrent Case access
-
モジュール
Managing concurrent Case access
1 トピック
15 分
-
Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Skipping a Process or a Stage
-
モジュール
Skipping a Process or a Stage
1 トピック
10 分
-
Skip Processes and entire Stages that are unnecessary in certain situations so that Cases can process with increased efficiency and flexibility.
Implementing and deploying Pega Care Management
-
モジュール
Implementing and deploying Pega Care Management
6 トピック
55 分
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.