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Voice AI components

  • モジュール

    Voice AI components

    2 トピック

    15 分

    Visible to: All users
  • Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

Working with Voice AI models

  • モジュール

    Working with Voice AI models

    2 トピック

    15 分

    Pega Customer Service 8.8 Visible to: All users
  • You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

Adding a new property to an existing entity

Case-Typ „Backlog“ untersuchen

Configuring application Rulesets

Creating a new entity

Exporting an application

Merging a development Branch

Skimming a Ruleset

Importing customer data from a CSV

  • チャレンジ

    Importing customer data from a CSV

    2 タスク

    10 分

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

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