Search
Advanced Buddy features
-
モジュール
Advanced Buddy features
5 トピック
45 分
Pega Knowledge Buddy '24.1 -
In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update...
Debugging application errors
-
モジュール
Debugging application errors
3 トピック
40 分
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Automating actions when a property value changes
-
モジュール
Automating actions when a property value changes
1 トピック
15 分
-
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Creating and managing teams of users
-
モジュール
Creating and managing teams of users
1 トピック
15 分
-
Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Pega positioning for Business Architects
-
モジュール
Pega positioning for Business Architects
7 トピック
1時間 40 分
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Content administration
-
モジュール
Content administration
10 トピック
1時間 45 分
-
Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating and testing personas
-
モジュール
Creating and testing personas
2 トピック
15 分
-
Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Low-code defined
-
モジュール
Low-code defined
5 トピック
50 分
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Dev Studio overview
-
モジュール
Dev Studio overview
1 トピック
15 分
-
With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Monitoring your contact center with Insights
-
モジュール
Monitoring your contact center with Insights
2 トピック
15 分
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...