Search
Configuring a portal
-
チャレンジ
Configuring a portal
1 タスク
10 分
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Configuring chat queues
Configuring common phrases for agents
-
チャレンジ
Configuring common phrases for agents
3 タスク
5 分
-
U+ Bank wants to set up a consistent greeting for customer service agents to initiate Web messaging conversations. The message welcomes the customer...
Configuring conditional visibility in Constellation Views
-
チャレンジ
Configuring conditional visibility in Constellation Views
3 タスク
30 分
Pega Platform '23 -
Work on the Tell Us More application from Sweet Life Inc. continues. In this challenge, you are tasked with configuring the View associated with the C...
Configuring error handling for Data Pages
-
チャレンジ
Configuring error handling for Data Pages
4 タスク
30 分
-
As part of each candidate Case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...
Configuring organization structure
-
チャレンジ
Configuring organization structure
6 タスク
15 分
-
For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
-
チャレンジ
Configuring Pega Robot Manager
4 タスク
30 分
-
MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Configuring Primary Fields for BAs
-
チャレンジ
Configuring Primary Fields for BAs
4 タスク
10 分
-
During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...
Configuring UI elements
-
チャレンジ
Configuring UI elements
2 タスク
10 分
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Constructing Views in Constellation for BAs
-
チャレンジ
Constructing Views in Constellation for BAs
6 タスク
40 分
-
For users to interact with the GoGoRoad application, a user interface (UI) must be created. Highlighting the advantages of Constellation during both...