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Case Management Intermediate
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ミッション
Case Management Intermediate
5 モジュール
5 チャレンジ
5 時間 15 分
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Continue learning about Case Management using Pega Platform™.
Data and Integration Intermediate
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ミッション
Data and Integration Intermediate
6 モジュール
7 チャレンジ
5 時間 55 分
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Continue learning about data and integration using Pega Platform™.
Email Bots for Pega Customer Service
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ミッション
Email Bots for Pega Customer Service
4 モジュール
3 チャレンジ
2 時間 35 分
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Customer Service Case Management Edition
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ミッション
Pega Customer Service Case Management Edition
2 モジュール
3 チャレンジ
1時間 30 分
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Preparation for 1:1 Customer Engagement Implementation
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ミッション
Preparation for 1:1 Customer Engagement Implementation
3 モジュール
11 チャレンジ
7 時間 10 分
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Senior System Architect
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ミッション
Senior System Architect
3 ミッション
11 モジュール
11 チャレンジ
1 day 8 時間 55 分
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Access control
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モジュール
Access control
5 トピック
1時間 5 分
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Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.
Adding an external data source to a data type
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モジュール
Adding an external data source to a data type
2 トピック
30 分
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Configure data types based on external data models to simplify integration with external systems.
Extending Service-Level Agreement configurations
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モジュール
Extending Service-Level Agreement configurations
2 トピック
30 分
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In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...
Building the customer analytical data model
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モジュール
Building the customer analytical data model
9 トピック
1時間 55 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...