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Case Management Intermediate
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ミッション
Case Management Intermediate
5 モジュール
5 チャレンジ
5 時間 20 分
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Continue learning about case management using Pega Platform™.
Enabling accessibility features in an application
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チャレンジ
Enabling accessibility features in an application
1 タスク
10 分
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To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...
Configuring cascading approvals with an authority matrix
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チャレンジ
Configuring cascading approvals with an authority matrix
2 タスク
10 分
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GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Configuring security policies
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チャレンジ
Configuring security policies
2 タスク
5 分
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GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
Configuring case locking
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チャレンジ
Configuring case locking
1 タスク
10 分
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At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring flow action pre- and post-processing
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チャレンジ
Configuring flow action pre- and post-processing
2 タスク
20 分
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Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...
Configuring new case creation
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チャレンジ
Configuring new case creation
2 タスク
10 分
Pega Platform 8.5 -
The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...
Configuring parallel processing
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チャレンジ
Configuring parallel processing
4 タスク
20 分
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At TGB, candidates for an open position are interviewed by multiple team members. The existing interview process in the HRApps application only allows...
Configuring the view of a case
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チャレンジ
Configuring the view of a case
4 タスク
45 分
Pega Platform 8.5 -
Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly.
Using App...
Creating a custom case utility widget
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チャレンジ
Creating a custom case utility widget
4 タスク
25 分
Pega Platform 8.5 -
The stakeholders of the MyTown311 want Service Request cases to show relevant repair manuals based on the repair type of the request. For example, a...