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  • ミッション

    Case Management Intermediate

    5 モジュール

    5 チャレンジ

    6 時間 5 分

    Visible to all users
  • Continue learning about case management using Pega Platform™.

  • チャレンジ

    Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

    2 タスク

    10 分

    Visible to all users
  • GoGoRoad-Stakeholder möchten Gebietsleitern gestatten, mit zunehmendem Servicewachstum neue Lieferanten als Dienstanbieter hinzuzufügen. Handelt es...

  • チャレンジ

    Configuring case locking

    1 タスク

    10 分

    Visible to all users
  • At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...

  • チャレンジ

    Configuring flow action pre- and post-processing

    2 タスク

    20 分

    Visible to all users
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

  • チャレンジ

    Configuring new case creation

    2 タスク

    10 分

    Visible to all users
  • The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...

  • チャレンジ

    Configuring parallel processing

    4 タスク

    20 分

    Visible to all users
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

  • チャレンジ

    Configuring the view of a case

    4 タスク

    45 分

    Visible to all users
  • Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly. 

    Using App...

  • チャレンジ

    Creating a custom case utility widget

    4 タスク

    25 分

    Visible to all users
  • The stakeholders of the MyTown311 want Service Request cases to show relevant repair manuals based on the repair type of the request. For example, a...

  • チャレンジ

    Creating a Pega Web Mashup

    4 タスク

    15 分

    Visible to all users
  • GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...

  • チャレンジ

    Enabling accessibility features in an application

    1 タスク

    10 分

    Visible to all users
  • To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

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