Search
Circumstancing Rules on a single variable
-
チャレンジ
Circumstancing Rules on a single variable
2 タスク
30 分
-
TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
Circumstancing Rules on multiple variables
-
チャレンジ
Circumstancing Rules on multiple variables
3 タスク
30 分
-
As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Configuring intelligent routing
-
チャレンジ
Configuring intelligent routing
2 タスク
10 分
-
The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring Rule resolution
-
チャレンジ
Configuring Rule resolution
2 タスク
25 分
-
Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Configuring the Email Manager portal
-
チャレンジ
Configuring the Email Manager portal
3 タスク
15 分
-
The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating a case completion prediction
-
チャレンジ
Creating a case completion prediction
3 タスク
15 分
-
U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a case from an email
-
チャレンジ
Creating a case from an email
4 タスク
20 分
-
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a fraud prediction
-
チャレンジ
Creating a fraud prediction
3 タスク
15 分
-
U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Creating a new entity
-
チャレンジ
Creating a new entity
5 タスク
15 分
-
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Creating a Pega Email Bot
-
チャレンジ
Creating a Pega Email Bot
2 タスク
15 分
-
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...