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Adding an external data source to a data type
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Module
Adding an external data source to a data type
2 Topics
30 mins
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Configure data types based on external data models to simplify integration with external systems.
Auto-balancing in Pega Robot Manager
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Module
Auto-balancing in Pega Robot Manager
5 Topics
30 mins
Pega Robot Manager 8.5.2 -
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Citrix robotic project design
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Module
Citrix robotic project design
1 Topic
25 mins
Pega Robotic Automation 19.1 -
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
Creating a case from email
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Module
Creating a case from email
2 Topics
20 mins
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Debugging system performance
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Module
Debugging system performance
3 Topics
1 hr
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Decision tables and trees
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Module
Decision tables and trees
4 Topics
35 mins
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Enabling accessibility features in applications
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Module
Enabling accessibility features in applications
1 Topic
20 mins
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In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Exchanging data with other applications
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Module
Exchanging data with other applications
2 Topics
30 mins
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Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Extending Service-Level Agreement configurations
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Module
Extending Service-Level Agreement configurations
2 Topics
30 mins
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In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...
Field values
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Module
Field values
1 Topic
15 mins
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...