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Activities

Approving cases with an authority matrix

  • Module

    Approving cases with an authority matrix

    2 Topics

    25 mins

    Pega Platform 8.2 Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Background processing

Configuring cascading approvals with an authority matrix

Circumstancing case processing

Debugging system performance

Decision tables and trees

  • Module

    Decision tables and trees

    7 Topics

    1 hr 40 mins

    Visible to all users
  • Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

Deployment Manager

  • Module

    Deployment Manager

    4 Topics

    38 mins

    All Products Visible to all users
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Duplicate and temporary cases

  • Module

    Duplicate and temporary cases

    4 Topics

    30 mins

    Pega Platform Visible to all users
  • Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Extending service-level agreement configurations

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