Search
Determining user and business needs
-
Module
Determining user and business needs
4 Topics
47 mins
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Dev Studio – Übersicht
-
Module
Dev Studio – Übersicht
2 Topics
20 mins
-
Mit Dev Studio können Entwickler das im App Studio konfigurierte Anwendungsverhalten erweitern. Erfahren Sie, wie Sie mit Dev Studio die Konfiguration...
Sizing a Pega Platform project
-
Module
Sizing a Pega Platform project
2 Topics
25 mins
-
Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...
Identifying duplicate Cases
-
Module
Identifying duplicate Cases
1 Topic
10 mins
-
Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
-
Module
Sending emails during Case processing
1 Topic
15 mins
-
Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Escalating late work
-
Module
Escalating late work
1 Topic
10 mins
-
Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Features of the Pega Constellation design system
-
Module
Features of the Pega Constellation design system
5 Topics
1 hr 15 mins
-
In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail.
Features of the Pega Cosmos design system
-
Module
Features of the Pega Cosmos design system
5 Topics
1 hr 15 mins
-
In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.
Full Case Views
-
Module
Full Case Views
1 Topic
25 mins
-
Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Guiding a customer service agent with dialogs
-
Module
Guiding a customer service agent with dialogs
2 Topics
15 mins
-
Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.