Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...

When submitting a service request through the MyTown311 application, residents enter information about the issue. The mayor and the services...

Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...

InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...

During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...

For users to interact with the GoGoRoad application, a user interface (UI) must be created. Highlighting the advantages of Constellation during both...

When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...

One of the most important elements of a Pega application is the Data Model. After Directly Capturing Objectives (DCO) sessions with several GoGoRoad...