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Skipping a Process based on a business context for BAs
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Challenge
Skipping a Process based on a business context for BAs
2 Tasks
10 mins
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Payments for roadside assistance requests are covered for customers who have opted for the higher Gold coverage level. Customers with the Gold...
Skipping a process based on business context
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Challenge
Skipping a process based on business context
1 Task
10 mins
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Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...
Sourcing a page property with a keyed Data Page
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Challenge
Sourcing a page property with a keyed Data Page
3 Tasks
15 mins
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To help applicants select the correct position during the Submission Stage, recruiters ask that the description of an open position to be displayed...
Splitting events into multiple streams
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Challenge
Splitting events into multiple streams
4 Tasks
20 mins
Pega Platform -
In the Sample application, the Sample-Data-SplitJoin Class is created for the exercise. The Class uses the following data structure:
Field Type ...
Streamlining work with Assisted Sign-On and Start My Day
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Challenge
Streamlining work with Assisted Sign-On and Start My Day
7 Tasks
20 mins
Pega Robotic Automation 22.1 -
The Robotic Banking company plans to streamline work by allowing its workers to automatically open and log in to everyday work applications and web...
Suggesting a reply based on email content
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Challenge
Suggesting a reply based on email content
4 Tasks
15 mins
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Suggesting a service case using Customer Decision Hub
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Challenge
Suggesting a service case using Customer Decision Hub
2 Tasks
15 mins
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You are configuring a Pega Customer Service™ application for U+ Bank. The bank wants to sign up high-value customers, those with a Customer Lifetime...
Suggesting an open complaint case
Suggesting offers with Customer Decision Hub
Testing a decision strategy
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Challenge
Testing a decision strategy
3 Tasks
25 mins
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A decision strategy that produces the next-best-label action is set up in the application. The purpose of the decision strategy is to select the label...