Take the next step in your journey towards mastering Application Development.

Continue learning about case management using Pega Platform™.

Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...

Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...

Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...