Skip to main content

Search

Evaluating application data with Insights for Business Architects

Configuring a dashboard

Creating a Rule

Defining a reporting strategy

Designing reports with multiple sources

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Reviewing log files

Refining an Agile Workbench backlog

Creating Insights for BAs

Creating a custom business report

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice