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Accelerating revenue through channel partners
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Module
Accelerating revenue through channel partners
3 Topics
20 mins
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Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...
Access control
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Module
Access control
6 Topics
1 hr 10 mins
Pega Platform 8.7 -
Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.
Accessing sourced data in a case
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Module
Accessing sourced data in a case
5 Topics
50 mins
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Configure the structure and refresh strategies for data pages to optimize the retrieving, refreshing, and persistence of data for case processing.
Achieving better results with Pega Sales Coach
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Module
Achieving better results with Pega Sales Coach
1 Topic
10 mins
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Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Activities
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Module
Activities
2 Topics
25 mins
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Adapters
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Module
Adapters
7 Topics
42 mins
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There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
Adaptive analytics overview
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Module
Adaptive analytics overview
4 Topics
35 mins
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Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...
Adding an external data source to a data type
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Module
Adding an external data source to a data type
2 Topics
30 mins
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Configure data types based on external data models to simplify integration with external systems.
Adding members to the sales team
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Module
Adding members to the sales team
2 Topics
15 mins
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A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...
Adding more tracking time periods for contact policies
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Module
Adding more tracking time periods for contact policies
2 Topics
25 mins
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Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...