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Use Case - Data mapping workshop
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Challenge
Use Case - Data mapping workshop
2 Tasks
5 mins
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The project is about to commence, and U+ Comms needs to confirm whether the communications framework is compatible with its existing data model.
As...
Use Case - Defining the starting population
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Challenge
Use Case - Defining the starting population
2 Tasks
10 mins
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In the initial phase of the project, U+ Comms will run the one-to-one outbound schedule to send outbound SMS messages to subscriptions.
Create a new...
Use Case - Importing data from a CSV file
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Challenge
Use Case - Importing data from a CSV file
2 Tasks
15 mins
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The U+ Comms data warehouse team was unable to complete the data integration for the product holding data of subscription on time. The business team...
Use Case - Installing the Behavioral Data accelerator component
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Challenge
Use Case - Installing the Behavioral Data accelerator component
2 Tasks
10 mins
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The U+ Comms business team wants to use the web activity data of its subscribers to improve the accuracy of its adaptive models in Pega Customer...
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
6 Modules
4 Challenges
4 hrs 20 mins
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
6 Modules
8 Challenges
6 hrs 15 mins
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Decisioning Consultant
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Mission
Decisioning Consultant
4 Missions
2 Modules
2 Challenges
1 day 4 hrs 15 mins
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Preparation for 1:1 Customer Engagement Implementation
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Mission
Preparation for 1:1 Customer Engagement Implementation
3 Modules
10 Challenges
6 hrs 50 mins
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Use Case - Creating a file output template
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Challenge
Use Case - Creating a file output template
2 Tasks
15 mins
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.
At this...
End-to-end Pega Customer Decision Hub Implementation
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Mission
End-to-end Pega Customer Decision Hub Implementation
22 Challenges
9 hrs 25 mins
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The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...