Skip to main content

Search

Business Architect

Cross-Sell on the Web Extended

Deployment Manager for 1:1 Customer Engagement

  • Mission

    Deployment Manager for 1:1 Customer Engagement

    5 Module

    5 Challenges

    4 Std. 35 Min.

    Visible to: All users
  • Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...

Pega Customer Decision Hub Foundation

Pega Process AI Essentials

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Presenting suggestions for agents

  • Modul

    Presenting suggestions for agents

    4 Themen

    35 Min.

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Creating a fraud prediction

  • Challenge

    Creating a fraud prediction

    3 Aufgaben

    15 Min.

    Visible to: All users
  • U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...

Importing customer data from a CSV

  • Challenge

    Importing customer data from a CSV

    2 Aufgaben

    10 Min.

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice