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1:1 Customer Engagement Optimization

Accessibility Essentials

  • Mission

    Accessibility Essentials

    5 Module

    5 Std. 35 Min.

    Visible to: All users
  • According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    10 Module

    18 Challenges

    12 Std. 15 Min.

    Visible to: All users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Application Development Foundation

Business Agility in 1:1 Customer Engagement

Business Architect

Case Management Foundation

Cross-Sell on the Web

Cross-Sell on the Web Extended

D&IE Data and Integration Essentials

  • Mission

    D&IE Data and Integration Essentials

    9 Module

    9 Challenges

    12 Std. 20 Min.

    Pega Platform 8.8 Visible to: Pega Flex Instructors, System Architect Flex Private Sep-11-2023, System Architect Flex Sep-11-2023 and System Architect Flex Sept 18 2023
  • Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

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