Search
Sizing a Pega Platform project
-
Modul
Sizing a Pega Platform project
2 Themen
25 Min.
-
Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...
Monitoring your contact center with Insights
-
Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Pega Support
-
Modul
Pega Support
2 Themen
25 Min.
Pega Cloud for Government -
Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...
Perpetual KYC with event-driven architecture
-
Modul
Perpetual KYC with event-driven architecture
3 Themen
35 Min.
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Role of a Pega Business Architect
-
Modul
Role of a Pega Business Architect
2 Themen
30 Min.
-
The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...
Refining an Agile Workbench backlog
-
Challenge
Refining an Agile Workbench backlog
5 Aufgaben
30 Min.
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Debugging application errors
-
Challenge
Debugging application errors
4 Aufgaben
20 Min.
-
As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Creating Insights for BAs
-
Challenge
Creating Insights for BAs
2 Aufgaben
25 Min.
-
GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Sizing a project in App Studio for BAs
-
Challenge
Sizing a project in App Studio for BAs
1 Aufgabe
20 Min.
-
With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...
Creating a custom business report
-
Challenge
Creating a custom business report
4 Aufgaben
15 Min.
-
Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...