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Adding and configuring adapters
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Challenge
Adding and configuring adapters
2 Aufgaben
15 Min.
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With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding framework components to a solution
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Challenge
Adding framework components to a solution
8 Aufgaben
45 Min.
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The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Debugging application errors
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Challenge
Debugging application errors
4 Aufgaben
20 Min.
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As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Applying advanced automation techniques and best practices
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Challenge
Applying advanced automation techniques and best practices
5 Aufgaben
35 Min.
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Sizing a project in App Studio for BAs
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Challenge
Sizing a project in App Studio for BAs
1 Aufgabe
20 Min.
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With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...
Designing a mobile app experience
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Challenge
Designing a mobile app experience
4 Aufgaben
15 Min.
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GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...
UI für eine mobile App entwerfen
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Challenge
UI für eine mobile App entwerfen
3 Aufgaben
15 Min.
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Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Setting UseKeys and implementing ASO
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Challenge
Setting UseKeys and implementing ASO
5 Aufgaben
45 Min.
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Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring business conditions
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Challenge
Configuring business conditions
2 Aufgaben
5 Min.
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U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Configuring intelligent routing
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Challenge
Configuring intelligent routing
2 Aufgaben
10 Min.
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...