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Gaining insight into business efficiency

Exploring application data with Insights

Evaluating application data with Insights for Business Architects

Designing a mobile app experience

Designing UI for multiple devices

Configuring a dashboard

Defining a reporting strategy

Monitoring your contact center with Insights

  • Modul

    Monitoring your contact center with Insights

    2 Themen

    15 Min.

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Creating Insights for BAs

Creating a custom business report

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