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Pega Express testing and validation

  • Modul

    Pega Express testing and validation

    6 Themen

    1 Std. 15 Min.

    Visible to: All users
  • The goal of the Pega Express approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform provid...

Pega UX solution advantages

  • Modul

    Pega UX solution advantages

    7 Themen

    1 Std. 30 Min.

    Visible to: All users
  • This module provides an overview of Pega Platform™ UX solutions and their advantages.

Pega UX solutions

The Prepare phase and project kickoff

  • Modul

    The Prepare phase and project kickoff

    7 Themen

    1 Std. 15 Min.

    Visible to: All users
  • The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...

Presenting suggestions for agents

  • Modul

    Presenting suggestions for agents

    4 Themen

    35 Min.

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Production readiness during the Adopt phase

  • Modul

    Production readiness during the Adopt phase

    4 Themen

    50 Min.

    Visible to: All users
  • The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...

Adding dynamic functionality to a button

Adding fields to Views

Displaying list data in Views

Refining an Agile Workbench backlog

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