Search
Service requests
-
Módulo
Service requests
9 Temas
50 minutos
-
This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Configuring Case locking
-
Reto
Configuring Case locking
1 Tarea
10 minutos
-
At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring Flow Action post-processing
-
Reto
Configuring Flow Action post-processing
2 Tareas
20 minutos
-
Currently, the Candidate Case Type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the Case at the...
Configuring parallel processing
-
Reto
Configuring parallel processing
4 Tareas
20 minutos
-
At TGB, candidates for an open position are interviewed by multiple team members. The existing interview Process in the HRApps application only allows...
Creating a new service request
-
Reto
Creating a new service request
4 Tareas
10 minutos
-
U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Deploying a mobile app for Pega Platform
-
Reto
Deploying a mobile app for Pega Platform
2 Tareas
30 minutos
-
The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...
Overriding Case Urgency
-
Reto
Overriding Case Urgency
1 Tarea
10 minutos
-
Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
Updating Assignment routing
-
Reto
Updating Assignment routing
2 Tareas
20 minutos
-
The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...
Senior System Architect
-
Instructor Led Training
Senior System Architect
10 days
Pega Platform 8.8 -
Prepare for the Certified Pega Senior System Architect (CPSSA) exam by learning how to improve Pega Platform™ implementation skills.
Explore how to...